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Kingsbury Health & Wellbeing

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Home Patient Responsibilities

Patient Responsibilities

We request patients behave in an acceptable manner whilst on the premises both towards staff and others, cancel unwanted appointments in good time (including those we have made for you at the hospital), inform us as soon as possible of any change of address or telephone number.

Patients are also encouraged to follow the care plan agreed with their Clinician and take medication as advised.

We also request your understanding if you are kept waiting - urgent, unplanned problems will always occur and sometimes it causes unavoidable delays.

We have an active Patient Participation Group also now referred to as a Patient Representative Group. We meet quarterly. The group needs more members. Please contact the Practice Manager if you interested in joining the group.

Violent Patients

Verbal and physical abuse of any type towards staff will not be accepted. The Practice supports the NHS Zero Tolerance Policy and patients may be removed from the list for this type of behaviour.

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Latest News

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